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Store Policy

Customer Care

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Chester Furniture Customer Care

Dear Valued Customer,

Thank you for choosing Chester Furniture! We are committed to providing you with the best furniture and customer service experience. If you have any questions, concerns, or need assistance, please don’t hesitate to reach out to us.

Contact Us:

Customer Service Hours:

  • Monday to Friday: 10:00 AM - 8:00 PM

  • Saturday: 10:00 AM - 7:00 PM

  • Sunday: 11:00 AM - 6:00 PM

Our Promise:

  • Quality Assurance: We stand by the quality of our products and offer a satisfaction guarantee.

  • Timely Support: Our team is dedicated to responding to your inquiries promptly.

  • Personalized Assistance: We are here to help you find the perfect furniture for your home.

Thank you for being a part of the Chester Furniture family. We look forward to serving you!

Warm regards,

The Chester Furniture Team

I hope this helps! If you need any adjustments or additional information, feel free to let me know.

Privacy & Safety

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Chester Furniture Privacy and Safety Policy

Privacy Policy:

At Chester Furniture, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

  1. Information Collection:

    • We collect personal information such as your name, email address, phone number, and payment details when you make a purchase or sign up for our newsletter.

    • We may also collect non-personal information such as your IP address, browser type, and browsing behavior on our website.

  2. Use of Information:

    • Your personal information is used to process orders, provide customer support, and send you updates about our products and promotions.

    • Non-personal information is used to improve our website and enhance your browsing experience.

  3. Data Protection:

    • We implement strict security measures to protect your personal information from unauthorized access, disclosure, or alteration.

    • Your payment information is encrypted and processed securely through trusted payment gateways.

  4. Third-Party Sharing:

    • We do not sell, trade, or share your personal information with third parties, except as necessary to fulfill your order or comply with legal requirements.

    • We may share non-personal information with third-party service providers to analyze website traffic and improve our services.

  5. Your Rights:

    • You have the right to access, update, or delete your personal information at any time. Please contact us if you wish to exercise these rights.

Safety Policy:

At Chester Furniture, your safety is our priority. This policy outlines the measures we take to ensure a safe and secure shopping experience.

  1. Secure Transactions:

    • Our website uses SSL encryption to protect your personal and payment information during transmission.

    • We regularly monitor our systems for vulnerabilities and conduct security audits to maintain a secure environment.

  2. Product Safety:

    • We ensure that all our products meet safety standards and are free from defects.

    • Detailed product descriptions and safety instructions are provided to help you make informed purchasing decisions.

  3. Customer Support:

    • Our customer support team is available to assist you with any safety concerns or issues you may encounter.

    • We encourage you to report any safety-related incidents or product defects immediately.

  4. Privacy and Safety Training:

    • Our employees receive regular training on privacy and safety protocols to ensure they handle your information with care and maintain a secure environment.

Contact Us: If you have any questions or concerns about our privacy and safety policies, please contact us at:

Thank you for choosing Chester Furniture. Your trust and safety are important to us.

I hope this helps! If you need any adjustments or additional information, feel free to let me know.

Payment Methods

Wholesale Inquiries

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Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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